Refund Policy

We stand behind every product we sell. If you are not completely satisfied, we will make it right.

100
Day Money Back Guarantee
Try the Nordsleep Vibration Alarm Band risk-free for 100 days. If it does not improve your mornings, contact us for a full refund. No questions asked.
Alarm Band
100-day guarantee
Full refund, no questions asked
All other products
30-day returns
Unused and in original packaging

100-Day Money Back Guarantee

The Nordsleep Vibration Alarm Band comes with a 100-day money back guarantee. If you are not fully satisfied with your purchase for any reason, contact us within 100 days of receiving your order and we will issue a full refund.

You do not need to return the product. We trust our customers and want you to feel completely confident in your purchase.

Other Products

All other Nordsleep products (Sleep Mask, Earplugs, Nasal Strips, and Mouth Tape) are eligible for a full refund within 30 days of delivery, provided they are unused and returned in their original packaging.

Consumable products such as Nasal Strips and Mouth Tape are only eligible for a refund if unopened.

How to Request a Refund

1
Contact us through our Contact Us page with your order number and a brief description of the issue.
2
We will confirm your refund eligibility and reply within 24 to 48 hours.
3
Your refund will be processed to your original payment method within 5 to 10 business days.

Damaged or Defective Items

If your product arrives damaged or defective, please contact us within 7 days of delivery with a photo of the issue. We will send a replacement or issue a full refund at no extra cost.

Questions?

We are always happy to help. Reach us through our Contact Us page and we will get back to you within 24 to 48 hours.