Terms & Conditions

1. General

These Terms and Conditions govern your use of the Nordsleep website and the purchase of products from our store. By accessing our website or placing an order, you agree to be bound by these terms. If you do not agree, please do not use our website.

We reserve the right to update these terms at any time. Changes will be posted on this page with a revised date.

2. Products

We make every effort to display our products as accurately as possible, including images, descriptions, and pricing. However, we do not guarantee that all product descriptions are completely accurate, complete, or error-free.

We reserve the right to limit quantities, discontinue products, or modify product details at any time without prior notice.

3. Pricing and Payment

All prices are displayed in US dollars and are subject to change without notice. We reserve the right to correct pricing errors at any time.

Payment is processed securely through Shopify Payments. By placing an order, you confirm that the payment information you provide is accurate and that you are authorised to use the payment method.

4. Orders

Placing an order does not constitute a binding contract until we confirm your order by email. We reserve the right to cancel or refuse any order for reasons including product unavailability, pricing errors, or suspected fraudulent activity.

If your order is cancelled after payment, you will receive a full refund to your original payment method.

5. Shipping

We ship to Europe and the United States. Estimated delivery times are provided as a guide and are not guaranteed. Nordsleep is not responsible for delays caused by carriers, customs, or circumstances beyond our control.

For full details, please refer to our Shipping Policy.

6. Returns and Refunds

The Nordsleep Vibration Alarm Band is covered by a 100-day money back guarantee. All other products are eligible for a return within 30 days of delivery, provided they are unused and in their original packaging.

For full details, please refer to our Refund Policy.

7. Intellectual Property

All content on this website, including text, images, logos, and product designs, is the property of Nordsleep and may not be copied, reproduced, or distributed without our written permission.

8. Limitation of Liability

Nordsleep products are designed to support healthy sleep habits. They are not medical devices and are not intended to diagnose, treat, or cure any medical condition. If you have a health concern, please consult a qualified medical professional.

To the maximum extent permitted by law, Nordsleep shall not be liable for any indirect, incidental, or consequential damages arising from the use of our products or website.

9. Privacy

Your use of our website is also governed by our Privacy Policy, which explains how we collect, use, and protect your personal data.

10. Governing Law

These terms are governed by applicable law in the jurisdiction where Nordsleep operates. Any disputes shall be resolved through good faith negotiation before pursuing formal legal proceedings.

Questions?

If you have any questions about these terms, reach us through our Contact Us page and we will get back to you within 24 to 48 hours.